What is the JCPenney jewelry/watch protection plan?

The JCPenney jewelry/watch protection plans offer comprehensive protection from normal wear and tear on your jewelry or watch item from the date of purchase.

 

How does a JCPenney protection plan work?

After you purchase a watch or jewelry item, you will receive a protection plan contract explaining the following:

If your item is in need of repair at any time during the period of coverage, simply visit a local JCPenney store or call 1-866-212-1971. Our customer care representatives will explain how to send your item in for repair.Next, you will receive a prepaid mailing label.After you receive the label, send the item in for repair.Once your item is repaired, it will be sent back to you.If your jewelry or watch cannot be repaired, you will be reimbursed for the purchase price of the item.The JCPenney service depot will determine whether your item can be repaired or if you will be reimbursed the purchase price.

 

Are there any hidden charges?

All parts and all labor charges are covered under the protection plan. There are no co-pays or deductibles required to receive service on the product.

 

What happens when my JCPenney jewelry/watch protection plan expires?

The 2 year jewelry protection plan is renewable to either a 2 year or a lifetime protection plan.The 2 year watch protection plan is not renewable.